Great Software is only the first step

Great Services

Allow you to build and run a solution

Platform SaaS

We have found to obtain reliability numbers >99%, offering the solution as a completely managed SaaS model with our experts is the most effective for our customers. This is why we nearly always offer Graphene as a SaaS.

Integration

We provide training or direct development to integrate other systems into the Open AX APIs

For integration of control systems into Graphene Edge, we provide an open source SDK, or we can do the integration work for you.

Analytics development

Graphene analytics are designed for the non coder.
However if you wish simply tell us what you are trying to solve then we will do the data science and analytic development for you, in a way that it will scale to your fleet.

Asset Telemetry Monitoring

We make sure the data is there and up to date when you need it for each asset.
Connectivity and proper continuous data flow often are not a given. To ensure the data is always flowing and correct, we provide monitoring services to detect and take action when a problem arises, in real time. 

Field setup and installation assistance

Ideally everything is turn key and your technicians can setup and install your gateways or the software on site. However we have found sometimes help is needed.
To meet this need we can provide direct assistance to your installers while on site, to tackle problems or just make sure everything is setup and the data is correct.

Custom functionality

While the platform is rich in features and functionality sometimes there are things specific to your business. To solve this we can do custom functions for you to meet those specific needs.